Services
We take responsibility for the desk, not just a seat at it.
Four areas, run as one operation. You are not renting a person. You are handing over a function and getting numbers back.
What we run
Four areas, one team
Managed dispatch
- Dispatch board run through the day
- Schedule changes as jobs move
- Technician coordination
- Customer updates on arrival and delays
Call handling
- Inbound calls in business hours
- Booking into your software
- After-hours coverage
- Overflow when lines are busy
AI operations
- Voice agent setup
- Monitoring of what it books
- Exception handling by a person
- Call quality review
Follow-up and revenue recovery
- Unsold estimates
- Maintenance reminders
- Missed calls
- Callbacks after finished jobs
Scope
What is not included
- Selling or quoting large installations
- Bookkeeping and collections
- Technical diagnosis over the phone
Price
One fee for all of it
One flat fee of $2,400 per month covers all four areas for one company, month to month. See how that compares with a local hire.
Hiring a dispatcher? Compare us first.
Fifteen minutes on the phone is enough to see whether this fits your shop.